Are we impression "I wish cheap car insurance"? Cheap car insurance is easy to discovery when we compare quotes from threshold corporations. simply digit your death code next to
Insure.com surveyed additional than 5,600 insurance customers nationwide and asked them to rate their satisfaction keep secret their insurance companies. Twenty large companies in four categories (auto, home, health further alacrity insurers) were rated, and its source three earned Insure.com's annual 'People's choice Award.' (excogitate the full rankings below.)
Insurance companies were scored on five measurements:
If we doting to carry off cheap car insurance, you've stumbled upon the opportune website. at 4 Auto Insurance Quote, we will correspondent we veil its by much affordable rates significance the
Customer service
Claims satisfaction
value being price paid
Percent who plan to renew
Percent who would further the company
(Life insurance myriad did not include claims or renewal questions.)
Insure.com's Best Insurance companies customer satisfaction tool contains all the scores again rankings, plus customer comments, A.M. Best financial power ratings also information upon regular coverage options available from auto insurers, congenerous considering accident redemption and usage-based insurance.
'What we're in that is which the square one scorers end efficiently opposite the board. Their customers are cheery protect both price and customer service,' said Amy Danise, editorial director of Insure.com. 'They have fans, not just customers.'
Most people are 'completely' or 'somewhat' blissful mask the customer service from their insurance companies. However, this extent life insurers discontinued next health insurers in customer consolation levels.
Here are percentages of customers saying they are 'completely' or 'somewhat' elated with their insurers' customer service:
Auto insurance customers: 80 percent (2012 results: 80 percent).
home insurance customers: 76 percent (2012 results: 73 percent).
Life insurance customers: 67 percent (2012 results: 63 percent).
Health insurance customers: 71 percent (2012 results: 61 percent).
'When we asked people who gave glum ratings what their reason was, most often they said they couldn't get an answer to a question or known was no follow-up to a problem,' said Danise.
the auto insurance emolument shopper
Price was cited by 42 percent search respondents seeing the most important plug in in auto insurance-buying decisions; 21 percent think customer service is the most important factor. consolation with claims came in seeing third most important, hold back 15 percent. intelligent how innumerable customers would recommend its convoy or how legion would counter-attack their policies were each selected considering most important by 11 percent.
'Smiles and balmy words won't get an insurer to the takeoff of the rankings. Their clientele also have to feel they're getting a good value for their money,' said Danise.
among clientele who say they won't symbolize renewing their auto or home insurance policies, payment was its No. 1 reason.
amongst individuals who say they won't counter-attack with their characteristic car insurance company:
62 percent think their price is vitally high.
12 percent think other companies are better.
10 percent cite poor customer service.
9 percent suppose 'other' reasons.
eight percent point to dissatisfaction with claims.
Don't bother reading the insurance policy
Reading one's auto insurance policy doesn't necessarily cause of to greater satisfaction.
amongst consumers who done car insurance claims in the loiter 3 dotage further say they haven't tell any of their auto policy, 61 percent were although 'completely satisfied' with its claims process. That's not intensely far detached from policyholders who made claims again also say they've solve all of their auto gimmick - 69 percent were 'completely satisfied' curtain their claims.
'Conventional wisdom suggests that thanks to proficient cover the terms of your stratagem will help you avoid nasty surprises if you have a claim,' said Danise. 'But tangible information do not assistance this admission. people who haven't describe a mismatched ammo of their policies are roughly through happy with their claims as those who spent time reading their policies.'
its elegant insurance agent
When consumers were asked who they would exalt to have as an insurance agent from a ballot of celebrities, Oprah Winfrey trumped the Donald:
Oprah Winfrey: 33 percent.
Donald Trump: 31 percent.
Barbara Walters: 17 percent.
Al Roker: 15 percent
Kim Kardashian: 5 percent.
'If Oprah's TV occupation ever fizzles she could definitely make a workout of intrinsic as an insurance agent,' remarked Danise. 'Oprah listens.'
See its big article also customer satisfaction ratings at http://www.insure.com/best-insurance-companies.html.
The rankings
AUTO INSURANCE RANKINGS
(Score outward of 100.)
1. USAA - 96.0
2. Erie Insurance - 91.7
3. Auto-Owners Insurance - 88.1
four. MetLife - 86.4
5. country Insurance - 85.9
6. American Family - 85.1
7. Nationwide - 83.8
8. AAA - 82.5
nine. State Farm - 82.3
10. Allstate - 81.6
11. GEICO - 81.4
12. GMAC Insurance - 81.4
13. Mercury customary - 80.3
14. The Hartford - 80.2
15. compelling - 79.8
16. Farmers - 79.3
17. Esurance - 78.6
18. liberty Mutual - 77.9
19. 21st Century - 75.7
20. Travelers - 73.6
HOME INSURANCE RANKINGS
(Score extrinsic of 100.)
1. USAA - 96.0
2. Amica Mutual - 90.4
3. Country Insurance - 90.2
4. Auto-Owners Insurance - 87.9
5. Erie Insurance - 87.1
6. American household - 85.8
seven. State Farm - 84.8
8. Allstate - 84.7
nine. Chubb - 84.4
ten. MetLife - 83.4
11. Fireman's Fund - 83.1
12. its Hanover Insurance - 83.0
13. Farmers - 82.0
14. AAA - 81.7
15. national - 81.0
16. Liberty co-ordinated - 79.6
17. the Hartford - 77.9
18. Travelers - 77.5
19. Universal finances & Casualty - 75.6
20. citizens wage Insurance - 72.9
HEALTH INSURANCE RANKINGS
(deliver apparent of 100.)
1. king Permanente - 83.6
2. BCBS of Illinois - 83.3
3. Humana - 83.1
4. Health catch - 81.2
5. BCBS of Florida - 81.0
six. BCBS of Michigan - 80.9
7. Horizon BCBS of New pullover - 80.8
8. Assurant - 79.8
nine. BCBS of Massachusetts - 79.8
10. Anthem BCBS - 79.8
11. Regence BCBS - 79.6
12. Aetna - 79.6
13. Highmark BCBS- 79.3
14. CareFirst BCBS - 79.2
15. autonomy BCBS - 78.8
16. Blue cuirass of California - 78.4
17. BCBS of North Carolina - 77.5
18. UnitedHealthcare - 77.2
19. CIGNA - 76.0
20. Coventry Health difficulty - 75.3
LIFE INSURANCE RANKINGS
(Score outermost of 100.)
1. American General - 83.2
2. Jackson National - 80.6
three. Allstate - 80.5
four. Northwestern Mutual - 78.7
5. ING - 78.4
six. new York liveliness - 77.6
7. Prudential financial - 76.5
8. Transamerica - 76.3
9. AXA Equitable - 76.2
10. MetLife - 76.0
11. Aviva - 75.5
12. Hartford Life - 75.4
13. Massachusetts co-ordinated - 74.5
14. Great-West movement - 73.5
15. Ameriprise financial - 73.2
16. Pacific big idea - 72.2
17. Principal - 71.5
18. TIAA-CREF - 70.8
19. John Hancock - 70.0
20. Lincoln National - 68.2
Methodology
Insure.com conducted surveys of supplementary than 5,600 insurance customers nationwide between September also November 2012 considering customer satisfaction ratings and reviews. the survey was not break ground to the current public on the Insure.com website. i collected ratings for auto, home, health besides bag insurance carriers. Consumers answered questions about their levels of consolation bury their insurers, besides each key was assigned a point value.
A.M. Best ratings and written customer comments were not included in the scores.
We collected information for 20 large companies by doorstep share in each category, so not integral companies are represented spell the study. its companies now which we collected data were then ranked. the origin 3 companies consequence each category earned Insure.com's 'People's Choice Award.'
About Insure.com
Insure.com is the absolute resource of consumer insurance data further information. The website features articles, tidings and kit on auto, home, health besides life insurance topics; working insurance quotes; and car insurance comparison apparatus. Consumers have access to free car insurance quotes again guidance on benchmark the right insurance policy, saving important and solving claims problems. Insure.com is owned further operated through QuinStreet, Inc. (NASDAQ: QNST), one of its largest Internet marketing besides media corporations pressure the world. QuinStreet is committed to providing consumers and businesses lock up the information they admiration to research, discovery also select its products, services and brands that best kind hang around their needs.
Tidak ada komentar:
Posting Komentar